Breaking bad news in one form or another occurs in almost every CSA diet. It's usually a diagnosis or explaining a sinister result.
Have a look at the BBN downloads from the Pennine website and follow the video consultation skills time-line
http://www.pennine-gp-training.co.uk/...
Also have a look at our CSA course
http://www.pennine-gp-training.co.uk/...
