Integra CCS focused on developing solutions to help contact centers to offer better experiences to their customers, in every interaction, through any channel.
uContact is an “All in One” contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, Web Chat, Video Call, Gamification and many others features.
With presence in 15 countries of Latin America, USA and Europe, we operate with customers with 5 to more than 1,500 positions, adjusting ourselves to every companys operations, assisting customers to improve their service, increase productivity and reduce costs.
