DJI SPARK STARTED THE FLIGHT WITH GPS SIGNAL AND HOME POINT RECORDED. IT SUDDENLY LOST GPS SIGNAL AND WENT INTO ATTI MODE AND I WAS NOT ABLE TO CONTROL IT USING THE RC REMOTE. THE JOYSTICKS WERE DISABLED.
AFTER THE CRASH I SENT ALL MY FLIGHT RECORDS TO DJI AND THE CRASHED DRONE. I DID NOT HAVE INSURANCE ON MY INITIAL DRONE (THIS ONE THAT CRASHED) AND I TRIED TO PURCHASE IT AFTER THE ACCIDENT. I WAS TOLD BY DJI THAT SINCE I CRASHED THE DRONE AND I WAS OVER THE 48HR LIMIT OF PURCHASING INSURANCE I WOULD NOT BE ABLE TO PURCHASE IT ANYMORE. AFTER THE INVESTIGATION THE FEE TO GET THE DRONE REPLACED WAS ABOUT $200. DJI DETERMINED IT WAS NOT USER ERROR AND TOOK FULL RESPONSIBILITY OF THE COST AND SHIPPING OF THE REPLACEMENT. IT TOOK ABOUT 1.5 WEEKS TO GET A COMPLETE BRAND NEW REPLACEMENT BACK TO ME.
THERE WAS AN UPDATE OF FIRMWARE THE SAME WEEK I GOT THE REPLACEMENT DRONE FOR LOSS OF CONNECTION. I NOW USE A OTG CABLE WITH THE CONTROLLER AND AFTER THE UPDATE I HAVE NOT HAD ANY DROPS IN SIGNAL.
CAMERA + EQUIPMENT
• CANON G9X
• DJI DRONE
• GOPRO + KARMA STABILIZER
• IPHONE
PLEASE SUBSCRIBE TO THE ADVENTURES, LIKE, DISLIKE OR COMMENT. ANY QUESTIONS OR COMMENTS I ALWAYS TRY MY BEST TO GIVE A PROMPT REPLY.
