In the Winter '17 Release, Salesforce is bringing the power of AI to CRM with Salesforce Einstein. Salesforce Einstein is the first comprehensive Artificial Intelligence for Sales, Service, Marketing & IT. Leveraging machine learning, deep learning, smart discovery, predictive analytics and natural language processing, you can now automatically capture customer data to discover next steps and closest connections with Salesforce Inbox , prioritize the highest value leads every time with Predictive Lead Scoring for Sales, and determine which customers are most likely to engage with Predictive Scoring for Marketing. Be intelligent about every customer interaction with Salesforce Einstein in the Winter '17 Release.
