Real-Time Authentication strengthens and streamlines the authentication process by utilizing voice biometrics to authenticate customers in real time during their conversation with an agent. Contact centers can:
· Securely authenticate customers in real time with no customer effort
· Expedite time to service and free up more time for revenue generating activities
· Passively enroll the vast majority of their customers seamlessly
· Improve fraud protection on all enrolled accounts
· Product distribution strategy: Direct to Business (B2B)
Contacts:
Bus. Dev.: Eran Lion, EVP Marketing & Corporate Development,
[email protected],
[email protected]
Press: Erik Snider, Corporate Communications Director,
[email protected],
[email protected], 877-245-7448
Sales: Elad Hoffman, Solution Sales Director, EMEA,
[email protected],
[email protected]”
