In today's market place two of the most important criteria for a healthy business is fast paced development and competitive pricing. But how can suppliers help their customers meet these targets? Chris Lloyd, Spelsberg UK MD, explains.
Component distributors must understand that, because of the commercial pressures that their customers are under, it's their responsibility to not only supply good quality product, but also a complete service that offers advice during specification and support after the point of sale. We must be the experts in our individual areas so that the customer has the freedom to consider the bigger picture.
Spelsberg UK recognises that it can be hard to find a supplier that is able to reliably satisfy large orders on short lead times whilst also offering the facilities for one-on-one sales support and consultation during the design stages. Often the larger suppliers, who have an element of control over the manufacturing schedules of the components, are unable to offer such a personal sales service; while the local suppliers who can offer support during the design process rely on foreign manufacturers to deliver the finished product on time.
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Editorial contact:
DMA Europa Ltd.: David Bedford
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Reader contact:
Spelsberg els UK Ltd.: Chris Lloyd
Tel: +44 (0)1952 605849
Fax: +44 (0)1952 670814
Web: http://www.spelsberg.co.uk
Email:
[email protected]
Address:
Unit 1B, Queensway Business Park
Hadley Park West
Telford, Shropshire
TF1 6AL
England
