A discussion between a manager and a consultant regarding lean manufacturing. The manager wants to understand what lean manufacturing is really all about. Lean Manufacturing is based on the Toyota production system. It is about providing a defect-free product or information or service to the customer in the quantity needed and at the time it is needed. Just-In-Time and Built-in-Quality. Benefits include higher quality, higher productivity, shortened lead times, and less inventory. This leads to increased cash flow and long term profitability. Video by EMS Consulting Group Inc. -http://www.emsstrategies.com